Privacy Policy
Hilma Biocare USA – Official Authorized US Online Platform. Your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, utilize, and safeguard your personal information when you navigate our domestic site or place an order within the United States.
Information We Collect
We collect essential information you directly provide, such as your full name, US shipping address, email address, phone number, and payment details. We also collect technical logs (IP addresses, device type, and browser metadata) to ensure secure access and prevent fraud.
How We Use Information
Your details are strictly used to process orders, coordinate fast domestic shipping, provide US order tracking, and deliver customer support. We also use data to maintain platform security, prevent unauthorized access, and satisfy US business compliance requirements.
Domestic Security
We enforce enterprise-grade security protocols across our entire US network, including SSL data encryption, isolated servers, and restricted access privileges. Payment information is securely handled via industry-standard PCI-DSS compliant gateways.
Detailed Privacy Practices
Cookies & Tracking Technologies: We use essential functional cookies to power shopping cart operations, secure session authentication, and account access. Anonymous analytics tools help us monitor website performance and improve user experience across US desktop and mobile networks.
Third-Party Service Providers: Your information is only shared with essential, vetted third-party logistics partners (USPS, UPS, FedEx) and domestic payment processors necessary to fulfill and deliver your orders safely within the US.
Your State Rights: Depending on your US state of residence (including California CCPA/CPRA, Virginia VCDPA, and Colorado CPA), you possess specific rights regarding the access, correction, or deletion of your personal data held on our platform.
Your US Consumer Rights
- Right to Know: Request a complete breakdown of collected data.
- Right to Correct: Update inaccurate or incomplete account details.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Direct us not to sell or share your personal data.
- Non-Discrimination: Equal service quality when exercising privacy rights.
- Data Security: Guaranteed high-level encryption for all transactions.